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Application Lead

Taguig Job No. atcp-1081366-s375926 Full-time

Job Description

Lead the effort to design, build and configure applications, acting as the primary point of contact.

Qualifications

CTM / L3 Engineer Job Description: • Address and resolve Incidents assigned to queue • Take escalations from L2 security specialists on issues that they are not able to resolve within the defined SLA • Meet targets/SLAs for tickets being worked on • Provide technical coverage during Major Incident investigation • Provide detailed and accurate updates to tickets being worked on • Propose and implement process improvements • Drive knowledge sharing sessions with the L2s and L1s • Complete deliverables on time within budget with zero defect • Define test points, failure conditions and rollback steps • Identify and propose possible resolution to service risks and issues • Create and follow up tickets with MSFT or any third-party providers, as needed, to resolve tickets • Communicate support status to stakeholders on a regular basis • Threat hunting and threat remediation • Report timely on the scheduled shift • Provide necessary hand offs to other teams to ensure continuous ticket processing and updates • Assist other team members with functional/technical knowledge when necessary. • Enhance individual skills through continuous learning • Create and update FAQ/KB on a regular basis • Create and participate on RCA especially for critical and/or high impacting tickets • Knowledge of standard ITIL processes such as life cycle management and ITSM. Required Skills and Experience (this is for an M365 Defender role): Defender for Endpoint • Maintenance of Policies and configuration settings - Antivirus, Attack surface reductions • Maintain AV health status "healthy" and reporting back to console • Validate Definition updates distribution and remediate errors • Maintaining the Policies: Safe Attachments, SafeLink, Anti-Phishing, Antimalware, Antispam • Managing the Email Workflows for DLP related requirements Defender for Endpoint • Manage impersonation protection for critical users Defender for Cloud Apps • Application Onboarding • Policy Management with Threat, activity, and Session Policies • Application Discovery maintenance • Perform analysis of activity Logs to investigate and troubleshoot issues related to connected apps Defender for Cloud Apps • Respond to health issues • Manage detection rules • Manage Entity tags Additional Skills: • Purview - Data Loss Prevention • Purview - Information Protection • Azure Defender for Cloud • Cloud Security Posture Management • Sentinel or SIEM tool Minimum 5 year(s) of experience is required

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