This job is no longer available. Continue your job search here.
Application Support Engineer
Cebu City
Job No. atcp-1080107-s369146
Full-time
Job Description
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Qualifications
Summary:
As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic services and acting as a software detective to ensure smooth functioning of the systems.
Roles & Responsibilities:
- Provide technical support to resolve issues within multiple components of critical business systems.
- Collaborate with cross-functional teams to identify and solve complex technical issues.
- Ensure timely resolution of issues by following established procedures and protocols.
- Contribute to the development and implementation of new processes and procedures to improve system performance.
- Maintain accurate documentation of issues and resolutions for future reference.
Professional & Technical Skills:
- Required Skill: Strong program and project management skills.
- Additional Must To Have Skills: Experience in technical documentation and program control services.
- Additional Good To Have Skills: Knowledge of business requirements analysis.
- Experience in troubleshooting and resolving technical issues.
- Ability to work collaboratively with cross-functional teams.
- Excellent communication and interpersonal skills.
Additional Information:
- The candidate should have 1 year of experience in Program Project Management.
- The ideal candidate will possess a strong educational background in Software Engineering or a related field.
- This position is based at our Cebu office.
Minimum 1 year(s) of experience is required