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Application Support Engineer
Taguig
Job No. atcp-1059918-s364793
Full-time
Job Description
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Qualifications
Summary:
As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve working with Microsoft Windows Server Administration and Microsoft Azure Administration to provide a dynamic service to our clients in Manila.
Roles & Responsibilities:
- Provide technical support for critical business systems, identifying and resolving issues in a timely manner.
- Collaborate with cross-functional teams to ensure seamless integration of systems and applications.
- Develop and maintain technical documentation, including system configurations, troubleshooting guides, and knowledge base articles.
- Participate in on-call rotations to provide 24/7 support for critical systems.
- Continuously monitor and improve system performance, identifying areas for optimization and implementing solutions.
Professional & Technical Skills:
- Required Skill: Expert proficiency in Microsoft Windows Server Administration.
- Additional Must To Have Skills: Proficiency in Microsoft Azure Administration.
- Solid understanding of cloud computing and virtualization technologies.
- Experience with scripting languages such as PowerShell or Python.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
Additional Information:
- The candidate should have 3 years of experience in Microsoft Windows Server Administration.
- The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions.
- This position is based in Manila.
Minimum 3 year(s) of experience is required