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Cloud Tech Support - Serverless

Mandaluyong City Job No. atcp-1042037-s371794 Full-time
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Job Description

  • Provide technical support to resolve customer issues related to Serverless applications.
  • Responsible in diagnosing and troubleshooting problems related to cloud-based solutions 
  • Collaborate with a group of engineers and consultants to deliver global customer support for Serverless technologies, including Cloud Run, Cloud Function, and Google App Engine. 
  • Conduct in-depth analysis of system and configuration issues, employing effective diagnostic techniques, resolution strategies, and the implementation of new investigative tools to optimize serverless architectures for performance, scalability, and cost-efficiency. 
  • Work with Customers, Partners to provide tailor-fit solutions for their production concerns. 
  • Provide Google Cloud best practices and recommendations to clients and stakeholders 

Qualifications

Experience and Technical Skills 

  • 2-3 years of experience using Serverless environment (App Engine, Cloud Run, Google Cloud Functions, or other Cloud Platforms such as AWS Lambda and Azure Functions).
  • Knowledgeable with the Google Coud platform or any Cloud Technologies (AWS, Azure). 
  • Proficient in programming languages commonly used in serverless development, such as Python, C, C++, Node.js, Java, JavaScript, etc. 
  • Experience in system administration tasks in Linux, Unix, or Windows.
  • Exceptional communication skills, both written and verbal, with the ability to explain technical concepts to non-technical colleagues and present findings to management.
  • Amenable for a full RTO setup and flexible working schedule   

Educational Background 

  • Bachelor’s Degree in Information Technology, Computer Science or other relevant fields 

Certifications 

  • Associate Cloud Engineer Certified (Must have) or willing to get certified  

#LI-PH

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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

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