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Quality Assurance Analyst

Job Location: Manila

Job Number: 928

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- Job description

Review, confirm and report compliance with process/procedure requirements, quality certifications and Accenture delivery methodology. Perform quality inspections, document findings using required audit process/procedures.

• Performs quality inspection, documents findings by following required audit process and procedures, provides trend analysis, and participates in audit calibration processes where required
• Ensures the desired quality standards are reached by sharing the audit results on a defined frequency
• Creates error trend analysis, scorecards and proposes immediate action plans to operations
• Responsible for confirming, managing and improving compliance with International Standard Organization(ISO) and/or quality certifications using Accenture methodology
• Develop and maintain quality audit processes/procedures
• Acts as point of contact for updates on policies and procedures
• Retain skills in functional area of expertise through frequent "on the role" experiences and ongoing education, training and certification
• Ensure high quality work products and processes
• Fact based findings followed
• Independence in audits
• Comply with Accenture standards, procedures and policies and where relevant the client's policies and practices
•Requires analysis and solving of moderately complex problems. May create new solutions, leveraging and, where needed, adapting existing methods and procedures. •Requires understanding of the strategic direction set by senior management as it relates to team goals. •Primary upward interaction is with direct supervisor. May interact with peers and/or management levels at a client and/or within ccenture. Authority •Requires guidance when determining methods and procedures on new assignments Impact or Decision Impact •Decisions often impact the team in which they resideScope •Manages small teams and/or work efforts at a client or within Accenture

Accenture is an equal opportunity employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

If you would like to be considered for employment opportunities with Accenture, and need special assistance due to a disability or accommodation for a disability, please call us at 0917.545.9341 or send us an email at careersPH@accenture.com

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