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Workforce Management

Job Location: Manila

Job Number: 872


- Job description

As a Workforce Specialist, you will be responsible for driving proper managing of volume and staffing to ensure optimal performance through continuous interaction with stakeholders with the intent of achieving target metrics and contractual objectives. (Intraday Operations, Forecasting and Capacity Planning, Scheduling)
* Bachelor's Degree Graduate * At least 4 years supervisory experience in workforce management * Ability to work independently, multi-task and meet deadlines * Analytical interpretation of data * Proficiency in Microsoft Excel * Must be able to work with all levels of the organization in capturing, managing and communicating metrics * Excellent written and verbal communication skills

Accenture is an equal opportunity employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

If you would like to be considered for employment opportunities with Accenture, and need special assistance due to a disability or accommodation for a disability, please call us at 0917.545.9341 or send us an email at

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