Job Description

•Expert in business process design concepts and principles, may also analyze and design business processes for improvements

•Develop product requirements based on input gathered from a variety of sources

•Review project deliverables for completeness and quality and with compliance with established project and industry standards

•Develop and mentor people, act as a career counselor and create a high performing organization (foster relationships, resolve conflicts, etc.)

•Identify and target the right audience level for the project ensuring this covers multiple delivery location contact where applicable

•Requires analysis and solving of moderately complex problems

•Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures

•Requires understanding of the strategic direction set by senior management as it relates to team goals

•Interacts with peers and/or management levels at a client and/or within Accenture

•Provide accurate and useful project reports or issues status reports

•Work with team members to enhance their business knowledge


•Graduate of a four-year business course; CPA or Accounting graduate an advantage

•Must have at least 7 years of experience in Finance and Accounting specifically in Collections and Order to Cash

•Has working knowledge of an accounting ERP (i.e. Oracle, SAP, etc.) and MS Excel

•Must have prior voice collections experience, ideally business-to-business

•Must have relevant Order to Cash/F&A supervisory/managerial experience

•Reconciliations, respond to queries (voice and query capability)

•Strong communications skills

•Analytical and fact-based decision-maker

•Ability to quickly identify issues and risks and provide recommendations

•Must have an experience in team interactions and facilitation

•Experience in any of below skills is an advantage: >Sales, Billing, Cash Application, Manage Contracts, Credit Management, Collections

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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