Make decisions according to the defined Policies and Procedures
Identify improvement opportunities in work flow and suggest solutions
Pursues collection and resolution of past due customer accounts
Review Accounts Receivable aging report to determine status of collections and follows up on assigned past due accounts
Researches, analyzes, documents, and forward customer disputed items to the appropriate department, maintains follow-up until final resolution is achieved
Prepares status report of customer accounts with past due balances
Documents and initiates offsets and write-offs to be processed
Documents and processes customer refund request of credit balances
Excellent communication skills (written and oral) in Portuguese and English languages
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Life at Accenture
Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.
Learn more about Accenture
Our more than 700,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.