• Analyze ticketing data to provide actionable insights
• Visualize digital analytics to show valuable data driven insights using BI tools
• Participate in operational projects and assist in timely execution of project goals and deadlines
• Design dashboards and other reporting tools used by internal stakeholders
• Identify business challenges with stakeholders and help provide analytics using statistical methods
• Familiarity of relevant key performance indicators
• Perform range of ad-hoc analyses and financial modeling in support of key business initiatives
• Perform advanced modeling on medium to large data sets in support of business operations
• Experience with a BI/Visual Analytics Tool (Tableau,etc)
• Experience with a SQL/database toolset (SQL Server, MySQL)
• Experience with a data science toolkit (Python, R, etc.) preferred Knowledge, Skills and Abilities:
• Capable of managing and prioritizing a variety of unexpected tasks while continuing to successfully conduct day-to-day operations without interruption
• Have a full grasp of understanding of regression, modeling and forecasting
• Display strong initiative and self-motivation
• Excellent communication, customer service and interpersonal skills.
• Possess strong technical, analytical, critical thinking and problem solving skills
• Comfortable working in a fast-paced, urgent project environment
• Self-starter, able to simultaneously manage multiple projects, effectively prioritize workload, and own deliverables from start to finish.
• Ability to articulate complex business findings into easy to understand concepts
• Strong quantitative, business, financial, and modeling skills
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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
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