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Virtual Infrastructure Administrator

Job Location: Manila

Job Number: 6475


- Job description

• Provide 24x5 system support for large scale Citrix environment and associated infrastructure providing first-class service from initial client contact to closure
     • Work with businesses to implement applications and updates in production
     • Troubleshoot issues with the Citrix environment
     • Manage and ensure the servers are compliant to client standards
     • Address problem tickets for individual user issues and applications
     • Perform root cause analysis, diagnostics, and systems monitoring.
     • Implement regular, approved system patches and change requests
     • Create useful scripts that may help on monitoring and maintenance of the Citrix Environment
     • Perform performance tuning using Citrix Load evaluator and resource manager tool
     • Build/Migrate/Install/Configure Citrix servers / VDI as requested by the client team
     • Support Citrix devices such as Access Gateway and Netscalers
     • Resolve incident tickets reported by Helpdesk and assist with updating the KEDB document for knows issues
     • Deploy/ Install certified packages to the Citrix Farm Production environment
1. At least 2 years experience working with Citrix Platforms or Products such as Presentation Server, XenApp, Xenserver, Xendesktop, EdgeSight, Netscaler, Access Gateway, Secure Gateway, Provisioning Server.
     2. 2 years experience in VMWARE Vsphere Suite
     3. Solid background in Windows Administration or Data Center operations
     4. Experience working in large enterprise level environments, providing support and operation to a large scale Citrix farm or site
     5. Certification on the following is an advantage
     - MCSA, MCSE
     - CCA, CCAA
     - ITIL
     6. Bachelors degree holder

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