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Virtual Infrastructure Administrator

Job Location: Manila

Job Number: 6475


- Job description

• Provide 24x5 system support for large scale Citrix environment and associated infrastructure providing first-class service from initial client contact to closure
     • Work with businesses to implement applications and updates in production
     • Troubleshoot issues with the Citrix environment
     • Manage and ensure the servers are compliant to client standards
     • Address problem tickets for individual user issues and applications
     • Perform root cause analysis, diagnostics, and systems monitoring.
     • Implement regular, approved system patches and change requests
     • Create useful scripts that may help on monitoring and maintenance of the Citrix Environment
     • Perform performance tuning using Citrix Load evaluator and resource manager tool
     • Build/Migrate/Install/Configure Citrix servers / VDI as requested by the client team
     • Support Citrix devices such as Access Gateway and Netscalers
     • Resolve incident tickets reported by Helpdesk and assist with updating the KEDB document for knows issues
     • Deploy/ Install certified packages to the Citrix Farm Production environment
1. At least 2 years experience working with Citrix Platforms or Products such as Presentation Server, XenApp, Xenserver, Xendesktop, EdgeSight, Netscaler, Access Gateway, Secure Gateway, Provisioning Server.
     2. 2 years experience in VMWARE Vsphere Suite
     3. Solid background in Windows Administration or Data Center operations
     4. Experience working in large enterprise level environments, providing support and operation to a large scale Citrix farm or site
     5. Certification on the following is an advantage
     - MCSA, MCSE
     - CCA, CCAA
     - ITIL
     6. Bachelors degree holder

Accenture is an equal opportunity employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

If you would like to be considered for employment opportunities with Accenture, and need special assistance due to a disability or accommodation for a disability, please call us at 0917.545.9341 or send us an email at

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