Job Description

• Adapt, communicate and implement the strategic direction of all operations to ensure adherence to global policies and processes







• Define the operational framework for the delivery of People Service process support based upon the defined Business and HR Strategy







• Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through the efficient use of human resources, technology and maximization of workforce







• Provide feedback and input for improvement of all programs, processes and policies and accountable for driving consistent, standardized and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions and Records & Document Management.







• Work with thprocess owners to improve the end to end HR delivery processes







• Ensure integration of People Services team with the Cross Business Service Delivery team and Field HR







• Serve as a main point of contact and manage relationships with stakeholder group and key individuals







• Resolve any escalated issues and risks







• Facilitate team work and process integration across the team







• Lead team of People Advisors and Client Account HR Leads as required







• Ensure career planning and development for employees







• Design and implement local employee engagement and recognition programs in line with the entity strategy

Accenture Carnival

Carnival Corporation reimagines guest experiences with high-touch tech.
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Qualifications

• Graduate of any Bachelor's Degree course • At least 3 - 4 years experience in Coaching, Journey Management, People Advisor, Project Management and Business Partnering • Strong experience as an HR business partner • Strong knowledge of Labor Law as this is the backbone of HR People Advisors • Excellent people management skills • Demonstrable experience with HR metrics • Full understanding of all HR functions and best practices • Discipline and Grievance Management • Employee Relations & Labor Relations • Transitions and Transfers/ Talent Management • Reporting/Data Analysis

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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