Job Description

The HR Business Partner will coach line managers and career counselors, enable them to guide employees, facilitate engagement, people programs and activities. Provide advisory support to executives. S/he will manage employee life cycle activities i.e. employee orientation, integration and engagement activities, annual Performance Achievement PIP and associated compensation processes. This role will also develop and execute employee satisfaction initiatives. S/He will handle employee concerns and queries by promoting HR contact center as first point of contact.

Responsibilities:

• Adapt, communicate and implement the strategic direction of all operations to ensure adherence to global policies and processes

• Define the operational framework for the GU delivery of People Service process support based upon the defined Business and HR Strategy

• Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through the efficient use of human resources, technology and maximization of workforce

• Provide feedback and input for improvement of all programs, processes and policies and accountable for driving consistent, standardized and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions and Records & Document Management.

• Work with the process owners to improve the end to end HR delivery processes

• Ensure integration of Services team with the Cross Business Service Delivery team and Field HR

• Serve as a main point of contact and manage relationships with stakeholder group and key individuals

• Resolve any escalated issues and risks

• Facilitate team work and process integration across the team

• Lead team of People Advisors and Client Account HR Leads as required

• Ensure career planning and development for employees

• Design and implement local employee


Qualifications

• Graduate of Bachelor’s Degree course • Must have at least 5-6 years of experience in Human Resources with 2-3 years supervisory experience • Strong project management and stakeholder management • Good communications skills • Willing to be assigned in Boni, Mandaluyong City • Amenable to mid shift schedule

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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