Job Description

• Responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality).

• Act as point-of-contact of the company and the client in the following areas, but not limited to, bank reconciliation, journal entry, cash management, intercompany, etc.

• Act as an escalation point for all Procure-to-Pay related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again.

• Communication with the client to ensure that the proper department complies with the latest changes in the procedures

• Develops good client relationships and good relations with the colleagues.

• Lead client meetings to discuss debtor performance and address issues as required.

• Actively seeks opportunities for Continuous Improvement initiatives to improve collection-related processes, services and deliverables to the client.

• Prepares forecasts / budget for the Team and conduct manual invoicing.

• Review account status for credit release.

• Contact customers to confirm open items for cash reconciliation, check control, credit reconciliation, residual invoice

• Update deferred account list.

• Provide account updates and prepare aging report and send SOA to customers, follow up with customers.

• Identify Procure to Pay accounts-related requests and process if approved

• Identify collection issues and escalate


• Graduate of Bachelor's degree in Accounting, Finance or Business courses • Certified Public Accountant is an advantage • Must have at least 12 years of relevant work experience • Must have at least 5 years of Finance and Accounting managerial experience • Strong background on Record-to-Report (RTR) Backoffice/BPO • Proficient in MS Office, SAP, or any accounting-related ERPs

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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