Credit and Collections Level 1
Manila
JOB NO. 3042
Job Description
• Manages and execute Order to Cash-Collection Helpdesk processes
• Support to maintain and improve service performance metrics reports, as required
• Provide status of work in process, assist in planning and coordinating execution of work, escalate issues in a timely and appropriate manner while pushing to identify resolutions
• Provide quality, cost effective service while looking at ways to contribute to process improvement
• May provide ad-hoc analyses and summaries of information as requested
• Support to maintain and improve service performance metrics reports, as required
• Provide status of work in process, assist in planning and coordinating execution of work, escalate issues in a timely and appropriate manner while pushing to identify resolutions
• Provide quality, cost effective service while looking at ways to contribute to process improvement
• May provide ad-hoc analyses and summaries of information as requested
Qualifications
• Graduate of Bachelor's degree in Finance, Accounting or any Business related courses
• Must have at least 3 years of relevant Order to Cash experience
• Excellence communications skills
• Analytical and fact-based decision-maker
• Ability to quickly identify issues and risks and provide recommendations
• Experience in team interactions and facilitation
• Detailed-oriented
• Experience in any of skills below is an advantage
o Sales
o Billing
o Cash Application
o Manage Contracts
o Credit Management
o Collections
o Reconciliations
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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COVID-19 update: The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.
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