Job Description

• Manages day to day operations ensure audit delivery business operations are done per client requirement

• Ensure quality framework is in place and coordinated across stake holders

• Implement clear overall quality strategy with scalable process / tools/ systems that allow resource efficient monitoring of decision accuracy and align to Project’s contract agreement.

• Assess quality issues, conduct root cause analysis, recommend insights, develops improvement plans, and collaborates with operations team to improve quality performance

• Establish quality governance process with clients and operations to ensure effective communication and organization

• Works with client on change management process, tools enhancements, and workflow amendments

• Proactively identifies opportunities and coordinates with different functions – operations, training, workforce, and reporting towards quality improvement

• Drive investigation of highly sensitive issues affecting client, working with different teams to understand why and what happened

• Develop and mentor people, act as a career counselor and create a high performing team (foster relationships, resolve conflicts, etc.)

• Bring innovation ideas and help client create work process standardization


• Open to College graduate and undergraduate with related work experience

• Must have at least 12 years overall experience in Quality Assurance

• Must have at least 3 to 5 years of experience in Quality Management role

• Must have 3 to 5 years of experience in Financial Services

• Experience in client facing

• Six Sigma certification is an advantage

• Requires analysis and solving of moderately complex problems

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.


Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.



Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.


View All

Learn more about Accenture

Our more than 700,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

View All

Stay connected

Join our Team

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep up to date

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Stay Connected

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

View All