- Job description
a. Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact, not transaction processing.
+ Basic qualifications
• Senior Highschool Graduate
• Atleast 18 years old
• Able to communicate fluently in conversational English
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