Job Description

• Responsible in managing the 3 towers of the deal (PTP, OTC, and RTR)

• Responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality);

• Act as RTR tower lead and point-of-contact of the company and the client in the following areas, but not limited to, fixed assets, general ledger, inter-company, A/R, inventory, lease, etc.

• Ensure the fast resolution of these issues and find ways as well to prevent them from happening again

• Communication with the client to ensure that the AR department complies with the latest changes in the procedures

• Develops good client relationships and good relations with the colleagues

• Lead client meetings to discuss debtor performance and address issues as required

• Actively seeks opportunities for Continuous Improvement initiatives to improve collection-related processes, services and deliverables to the client

• Prepares forecasts / budget for the Team and conduct manual invoicing

• Review account status for credit release

• Contact customers to confirm open items for cash reconciliation, check control, credit reconciliation, residual invoice

• Update deferred account list

• Provide AR account updates and prepare aging report and send SOA to customers, follow up with customers


• Graduate of Bachelor’s Degree in Finance-related or Business courses

• CPA is an advantage

• Minimum of 15 years experience in the Finance and Accounting field

• Must have at least 6 years of experience in Finance and Accounting Managerial role/position

• BPO experience is an advantage

• Proficient in MS Office, SAP, or any accounting-related ERP

• Strong verbal and oral communication & client-facing skills

• Must have an experience in PTP, OTC, and RTR

• Positive approach in supporting customer & company needs

• Must be able to lead a team of managers and supervisors/team leads

• Goal-oriented individual with strong time and task management

• Organized and methodical person with logical approach in addressing issues and strong analytical skills

• Ability to solve urgent matters and work under pressure

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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