- Job description
Manage the delivery of large scale network infrastructure projects involving dark fiber, leased circuits, collocation space & power, inside plant fiber, IP Transit and Peering connectivity from inception through delivery. Ensure facilities are delivered on schedule and meet technical specifications.
Assist upstream planning, design, and acquisition teams in developing infrastructure requirements,priorities, and delivery date expectations.
Lead kickoff and regular project status meetings while keeping downstream teams at Google apprised of project including POP build and Transport system delivery. Manage exceptions and communicate issues and risks to the rest of the organization.
Serve as primary vendor manager to ensure correct vendor deliveries for transport system and POP build based on signed contract. Escalate up vendor management chains as necessary if delivery time lines are at risk or inaccuracies are found on vendor deliverables.
Perform test and turn up processes (w/ trouble shoot) for customer acceptance with vendors upon install completion.
+ Basic qualifications
Minimum 6 years of increasing responsibilities in provisioning/service delivery for a telecommunications company
Demonstrated service delivery and/or management work experience with a Telecommunication carrier and/or ISP
Experience working with global carriers in North America, LATAM, APAC and/or EMEA.
Working experience with Peering, IP transit, dark fiber, wavelengths and different type of fiber network equipment
Capable of managing high pressure and short timelines, with a willingness to be flexible
Results oriented, with the ability to prioritize effectively in a fast-paced and dynamic work environment
Ability to interact well with all levels of management and business associates
Strong written and verbal communication skills, detail-oriented, and strong time-management and problem solving abilities