Job Description

• Support the overall industrialization agenda

• Set direction for overall measurement and reporting needs

• Drive Performance Analytics and Improvement, including analyzing the business data, creating internal benchmarking reports and white papers, and recommending process improvements and cost reductions in the business

• Produce monthly operational reports (e.g., SLA's, KPI's, 3X3's, Industrialization Dashboard, PMR, Headcount Forecast, LCM, Unit Level CDSR, utilization, etc.)

• Track and report OLA performance for organizations supporting the business

• Prepare reports and/or materials for within and across the business as well as for management and key stakeholders

• May also be required to provide ongoing management of data used for reporting

• Lead the development and management of initiatives associated with Measurement & Reporting

• Help define next generation reporting tools and processes

• Provide on-going leadership as required to direct reports with timely coaching and performance feedback

• Manage relationship with CIO, required for supporting of tools and infrastructure used for reporting

• Ongoing maintenance and management of tools and infrastructure used by our customers and ourselves


• Graduate of any 4 year course • With 5-6 years experience in Data Analytics and Interpretation • Proficient in Analytics Solution Architecture, Metrics and Predictive Analytics • With hands-on experience in using SQL SSRS, SSIS, SSAS, .Net, MSBI, Tableau • Good to have: Python, R

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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