Perform data entry and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.
• University degree or equivalent, preferably Business degree holder
• Skilled in MS Office applications
• Excellent written and verbal communication skills in Indonesian Language
• Willing to work on a shifting schedule
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