Job Description

Deliver high-quality training to audiences using a variety of media types<br/>
Provide course and learner feedback to key stakeholders<br/>
Maintain the highest level of expertise in the area of specialty and interact with subject matter experts in new course development<br/>
Monitor the quality and effectiveness of the learning environment and outcomes, including classroom, courseware/curriculum and instructor readiness, and prepare internal faculty members to conduct sessions<br/>
Direct/Conduct the needs assessment cycle<br/>
Align and managing business needs with solutions, quality, etc.<br/>
Design and develop capability development solutions<br/>
Coordinate or deliver capability development events<br/>
Review, Control and Improve the following Capability Development processes:<br/>
Needs Assessment (Facilitate design, development, analysis, and scope of the needs assessment initiative.)<br/>
Alignment and Management (Manage the interaction between Capability Development team, the business deals, and support groups.)<br/>
Design / Development (Design and develop capability development solutions particularly on functional skill areas,)<br/>
Coordination / Delivery (Coordinate the program flow from development to evaluation.)

Accenture Carnival

Carnival Corporation reimagines guest experiences with high-touch tech.
Read More


Bachelor's Degree in Accountancy or other relevant field preferred Excellent English Communication Skills Above average presentation and acilitation Skills Average knowledge of Adult Learning Principles Intermediate Training Content Development skills Strong interpersonal skills Exposure to BPO environment preferred At least 1 year of training or teaching experience or equivalent Knowledge of BPO Operations, preferably in F&A support account Good working knowledge of productivity tools such as MS Office Applications Knowledge on SAP preferred but not required Knowledge of Training Needs Analysis process Good leadership and motivational skills Highly organized, analytical and detail-oriented Strong problem-solving and decision-making skills Strong listening skills, patient, & results-oriented Able to work under pressure ensure that timelines are achieved Able to work on a shifting schedule and during holidays as needed

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.


Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.



Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.


View All

Learn more about Accenture

With over 450,000 employees in more than 120 countries, Accenture solves our clients' toughest challenges by providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

View All

Stay connected

Join our Team

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep up to date

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Stay Connected

Stay Connected

Receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

View All