Technology Support Engineer
THE WORK: Explore new possibilities and embrace challenges with enthusiasm. You will perform independently and become a subject matter expert while actively participating and contributing in discussions. Your contributions will help provide effective solutions to work-related problems, reflecting a strong foundation in Workplace Technology Remote Support. Join us in this exciting journey and make a meaningful impact.
Drive incident and outage management, investigation, and restoration processes.
Monitor systems and analyze trends to enhance performance and prevent incidents.
Track and facilitate acceptance of changes to production environments.
Operate information technology production services in alignment with management protocols and service level agreements.
HERE'S WHAT YOU WILL NEED:
Intermediate proficiency in Workplace Technology Remote Support.
A minimum of 1 of experience in relevant related skills.
Bachelor's Degree in relevant field of studies.
BONUS POINTS IF YOU HAVE:
Intermediate problem solving skills.
Beginner communication skills.
Intermediate analytical thinking.
Beginner adaptability.
Intermediate customer service orientation.
Mandaluyong City
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