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Customer Service Representative - Cebu

Cebu Job No. 1190

Job Description

-Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer

-Resolve problems and issues in a professional manner and engage with customers to identify additional needs

-Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first choice provider of media services

-Achieve challenging individual, team and contact center targets

Qualifications

*Graduate of any Bachelor’s degree *Undergraduates are welcome to apply *Must have good English communication skills *Willing to work on holidays, weekends, shifting schedules and extended working hours

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