Customer Service Representative - Cebu
Cebu
Job No. 1190
Job Description
-Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
-Resolve problems and issues in a professional manner and engage with customers to identify additional needs
-Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first choice provider of media services
-Achieve challenging individual, team and contact center targets
-Resolve problems and issues in a professional manner and engage with customers to identify additional needs
-Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first choice provider of media services
-Achieve challenging individual, team and contact center targets
Qualifications
*Graduate of any Bachelor’s degree
*Undergraduates are welcome to apply
*Must have good English communication skills
*Willing to work on holidays, weekends, shifting schedules and extended working hours