Customer Service Representative - Cebu
Cebu
JOB NO. 1190
Job Description
CUSTOMER SERVICE REPRESENTATIVES
•Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
•Resolve problems and issues in a professional manner and engage with customers to identify additional needs
•Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first choice provider of media services
•Achieve challenging individual, team and contact center targets
•Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
•Resolve problems and issues in a professional manner and engage with customers to identify additional needs
•Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first choice provider of media services
•Achieve challenging individual, team and contact center targets
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Qualifications
CUSTOMER SERVICE REPRESENTATIVES
•Graduate of any Bachelor’s Degree or Undergraduates who finished at least one (1) year in college
•Must Have Good English Communication Skills
•Willing to work on Holidays, Weekends, and Shifting Schedules
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
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