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Customer Service Representative - Cebu

Cebu Job No. 1190
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Job Description

-Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer

-Resolve problems and issues in a professional manner and engage with customers to identify additional needs

-Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first choice provider of media services

-Achieve challenging individual, team and contact center targets

Qualifications

*Graduate of any Bachelor’s degree *Undergraduates are welcome to apply *Must have good English communication skills *Willing to work on holidays, weekends, shifting schedules and extended working hours

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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