Job Description
- Work within a global and virtual team environment, directly reporting to the Network
- Coordinate with colleagues in USA, EMEA and Asia locations to investigate, analyses and resolve operational problems and escalations related to Network Tools, working as the NNMi NA Core Tools support person for the solution.
- Responsible for fulfilment of contractual obligations and the completion of deliverables within own area.
- Manage and escalate risks and issues appropriately
- Respond to new requirement requests to support escalations and service enhancement activities.
- Proactively engage in knowledge transfer and collaboration within Team. Encourage and promote cross skilling at all levels
- Provide SME support for projects and work efforts as required, throughout the organization
Qualifications
- Bachelors Degree in Computer Science, Information Technology or other relevant fields
- Understanding and working knowledge on Python
- Experience with network monitoring tools such as
HP NNMi
HP NA
HP Sitescope
HP Omi
HP OMW
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
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