- Job description
- Understand the client’s operating environment and business strategy, organization structure, and learning and collaboration approach.
- Implement and support solutions related to the client’s capability strategy.
+ Basic qualifications
a. Degree in computer science, information systems or equivalent
b. 1 year of relevant knowledge management experience
c. Proficient in issue management, research analysis and interpretation
d. Knowledge in Service Now and ITSM knowledge tools is a plus