Job Description

• Support infrastructure operations and/or manage delivery for IT production systems and services based on operational requirements and service agreements
     • Manage the lifecycle of all additions, modifications or removals of anything that may pose an impact to production environments/services
     • Routine, scheduled checks of production environments (e.g.: quarterly)
     • Manage the underlying causes of one or more incidents; i.e., Root Cause Analysis and remediation.
     • Transition Planning & Support such as taking client environments/services from deployment to a production/managed state.
     • Involved in incident and Service Request as needed


1. Degree in Information Technology, Computer Engineering or a related discipline
     2. Minimum of 2 years experience
     3. Experience in Level 2 support for Exchange 2010 or 2013, Lync or Skype for Business, Windows Server Administration and Office 0365
     4. Excellent verbal and written communication skills

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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