• Develops understanding of Pursuit Services service offerings and help educate customers on the value that S&PP can add to their pursuit development efforts
• Build and maintain customer relationships to enhance customer experience; understand our customer, our offerings, and S&PP Pursuit services people to provide “smart staffing”
• Reviews new requests in myPursuitServices queue and initiates scoping calls with clients to better understand their needs and align them with service catalogue offerings
• Smart staffing to align the appropriate service offerings, skills, and bandwidth with client’s needs
• Actions internal scope change requests (staffing modification requests)
• Ensures accurate data including fields such as demand notes, dates, service levels, and other key information within the myPursuitServices tool
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Accenture is committed to providing veteran employment opportunities to our service men and women.