The Accenture Employee Experience is as unique as each of our 336,000 employees, and the experience we offer, like our incredibly diverse team, is always evolving. Watch what Riten has to say about his experience at Accenture Operations.
Join more than 57,000 professionals and be part of the largest and most diversified group of business operations specialists in the world. You’ll be part of a global team, igniting essential processes and illuminating new pathways to customers, markets and sustained growth by providing business process excellence, implementing leading cloud technology or building intelligent infrastructure.
Given our comprehensive business operations experience across all key industry sectors and business processes, joining Accenture Operations Careers provides the opportunity to develop market-leading skills and insights in virtually every industry and business process. As an Accenture Operations professional, you’ll partner with clients to create a broader definition of success—going beyond cost efficiencies and operational excellence to deliver outcomes such as increased sales, greater customer and employee satisfaction, increased market share and more.
Here are just a few examples of the kind of outcomes Accenture Operations teams deliver:
Managing the licensing and distributing royalty fees for nearly 1 million musicians.
Cloud Services - Cloud computing has fundamentally changed the landscape of technology and business, allowing its adopters to better harness other emerging technologies such as social media, mobility, big data and advanced analytics to transform their business. By doing things cheaper, faster, with more computing power and with a level of customization users simply couldn’t have expected previously. You’ll help clients make the transition to this new way of working. With deep insights and extensive experience, you’ll help them establish and maintain a thriving IT ecosystem in which multiple stakeholders and multiple technologies come together seamlessly to drive organizational growth.
Business Process Outsourcing (BPO) - Of course, Accenture also is known for our industry leading BPO services. Visit our High Performance BPO site to meet some of our experts and hear them talk about themselves, their professional expertise, how they add value for clients and what they plan to achieve—in and outside work. You also can learn more about our high performance BPO research at www.accenture.com/highperformancebpo.
When you join Accenture Operations Careers, you can play an integral role in driving our Operations strategy, and we have a role for every stage of your career. Deliver high performance to our clients as you build skills in operational excellence, service quality management, communications and client relationship development.
Business Operations Delivery. Business Operations Delivery is often an entry point to a career in operations. You’ll deliver services to our clients in core business processes and/or technical transactions as you gain experience in a functional or industry-specific area.
Business Operations Specialization. As you build expertise in a particular business operation, you will focus on a functional area or industry. We have professionals such as accountants, doctors, nurses, media and graphics designers, procurement specialists, and knowledge management specialists working in in our cross-industry and industry-specific offerings.
You’ll analyze existing processes and collaborate with your clients and Accenture teams around the globe to define standards and reusable approaches, and contribute to knowledge capital within your area of expertise. You’ll receive functional training and opportunities to become certified through industry recognized forums.
Operations Business Advisors. Help lead our next generation operations journey. As an Accenture Operations Business Advisor you can use your skills and expertise to analyze processes and data to provide relevant insights that help our clients increase revenue and decrease costs and working capital. As part of this talent pool you’ll focus on next generation processes that require analytics, deep domain and/or industry acumen.
Account Leadership. Accenture Operations professionals can grow to own the client relationship for a particular contract in one or more of our operations offerings. As an operations Account lead, you’ll also own the client relationship, P&L management of the account, quality and risk associated with the services being provided to the client, strategic positioning for growth and the people management for the account. You’ll be enabled through assets such as offering catalogues, commercial models, and tools for building client relations especially at the C-suite levels, to name a few.
In Accenture Operations, you’ll have access to best-in-class opportunities, offered through a variety of learning vehicles, including classroom and self-administered training. You’ll also receive the tools and curriculum to build your skills across these key areas:
Core Professional Skills – Improve your capabilities, including leadership, supervisory and professional skills (e.g. communications).
Role-specific skills – Identify and develop the skills necessary to perform and succeed in your specific role.
Industry skills – Develop expertise in your client’s businesses and industry.
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