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CAPABILITY


Accenture Workforce Optimization Services

The StandardsPro Suite of organizational transformation tools and assets help increase productivity, improve quality and change culture.

Overview

Retailers must optimize the value received from their investment in labor. Accenture’s MOST® (Maynard Operation Sequence Technique) workforce optimization offering is a fact-based methodical framework consisting of helpful tools and assets that drive organizational transformation. When implemented, our high performance workforce model delivers significant value through increased productivity, improved quality and a changed culture.
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Why Accenture

Accenture provides services, software products and training assets to help create an efficient, organized workplace where people can work productively. Typical benefits and results include:

Increased Productivity

  • Improved productivity - typically results in 5 – 20%

  • Standardized methods minimizing training and ramp-up

  • Standard expectations - allowing a focus on execution

Improved Quality

  • Quality is defined, measured and recognized

  • Standardized processes create repeatable results

  • Workforce and supervisory training reinforce methods

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Specific Services

Our services focus on preparing leadership, the workforce and the workplace:

  • Establish the work methods and visual guides so people know how to do the job most effectively

  • Set standards so people know what is expected

  • Implement labor planning, staffing, and performance reporting tools to put the right people in the right place at the right time doing the right things

  • Prepare managers to solve problems, coach the workforce and manage performance

CONTACT US

Access our online training programs

Learn more about Accenture’s Retail practice

For more information, please contact us: 

Accenture - Pittsburgh
Seven Parkway Center
Suite 800
Pittsburgh, PA 15220
Phone: 412.937.6042
FAX: 412.937.6381

Technical Support on Software

Pittsburgh.PWC.HelpDesk@accenture.com