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Logical steps to smart metering logistics

Optimizing supply chain performance can deliver positive business outcomes for utilities.


Smart meters will bring benefits to energy providers and consumers alike. But managing their deployment at scale is a big challenge for utilities, and places exceptional pressure on most utilities’ logistics functions. Optimizing supply chain performance can deliver positive business outcomes, with financial benefits achieved through greater workforce efficiency and improved cost management, as well as better return on invested capital.

To achieve these benefits, utilities need to plan their smart meter installation journey carefully and address these three key steps:

  1. Develop a clear supply chain strategy

  2. Determine which supply chain functions are fit for purpose

  3. Execute the supply chain strategy



Practical recommendations for improved logistics optimization

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Develop an integrated approach for greater surety of supply from key suppliers, through effective category management and supplier relationship management capabilities.

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Design a logistics network to ensure minimal drive time and number of replenishments. Consider geographic context and meter install types. Manage van stock in the field with regular audits to remove unnecessary stock and weight.

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Track and trace assets through the supply chain through robust asset and inventory management capabilities. Focus on returns management, as much as on deployment. Implement a robust returns supply chain, with triage processes to sort, test, repair and recycle assets.

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Asset owner

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Assure robust warehouse inventory management procedures and capabilities, linked to the master deployment plan and to the product manufacturer through effective supplier relationship management.

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Secure effective management information for better decision making around asset levels and location, in order to manage engineer resource levels.