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LATEST THINKING


AI reshaping
insurance

Consumers are ready for artificial intelligence
in insurance, but are you?

OVERVIEW

Artificial intelligence will revolutionize the insurance industry. Seventy-five percent of insurance executives agree. As intelligent automation in the back office evolves to virtual assistance on the front lines, AI will become the digital face of brands.

Consumers are ready. Seventy-four percent of consumers say they’d be happy to get computer-generated insurance advice, and 78 percent would take investment advice from a virtual assistant.

AI is getting smarter and easier to use, and it can increase consistency and efficiency while freeing up insurance teams to focus on more creative strategic work. Will you join the movement?

"74% of consumers say they’d be happy to get computer-generated insurance advice."

*Accenture’s 2017 Global Distribution & Marketing Consumer Study

WATCH: AI RESHAPING INSURANCE

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DEFINE YOUR DIGITAL BRAND

AI will transform how customers interact with insurers. Instant personalized help will become an expectation, and insurers will deliver improved customer experiences and service, while gaining more granular customer insights, 24/7.

To get there, insurers will need a partner with the experience, skills and tools to integrate core business functions with third party platforms. Accenture can help your enterprise realize AI’s benefits. Contact us to find out more.


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