By sparking innovation and bringing it to life quickly, the Innovation Hub is vastly improving the system, which in turn improves the lives of people doing critical work around the globe. The customer base of roughly 200,000 comprises not just personnel, but also their families, and the network of businesses and organizations that work with the agency. The agency is continuing to expand the ethos and capabilities of the Innovation Hub on the road, hosting co-creation sessions with clients and customers around the world. No longer a single prototyping shop, it is an innovation multiplier. Whether the Innovation Hub is at work in Washington, DC, halfway around the world or virtually, it prioritizes bringing together new ideas and cutting-edge technologies in the most human way possible.