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Many companies are now kicking the tires on various forms of automation— robotic process, integrated analytics and artificial intelligence—to advance IT's high-efficiency agenda. However, only a few companies have been able to reap its full value.
Effective automation requires a comprehensive automation strategy, introducing opportunities to optimize or transform an end-to-end function, rather than individualized capabilities.
Activate your automation roadmap
Kishore Durg and Rajendra Prasad outline Accenture's four-phased approach to IT automation: ideation, automation strategy, implementation and ongoing management.