“A department delivering four man-years of work can deliver the equivalent of ten man-years with a robot on the team,” says Hans Kristian Aas, Nordic FutureTech lead at Accenture Nordics.
THE ROBOTS ARE COMING: “Much of the work carried out by today’s employees is based on rules – something that robots can take on. That amounts to enormous potential,” believes Hans Kristian Aas of Accenture.
The 33-year-old is currently working on how Norwegian banks and insurance companies can adopt new technology to achieve operational efficiencies.
“Companies use too many resources on case management, production and control work. Much of the work carried out by today’s employees is based on rules – something that robots can take on. That amounts to enormous potential,” he believes.
“A good example would be a bank’s handling of credit applications. A robot can take care of setting up cards and consumer loans and amending credit limits. Another example from the insurance sector is the management of pension agreements: amending dates, amounts and frequencies, for example.
Right at the starting line
When it comes to digitisation, finance has been ahead of many other sectors over the last few years.
“The solutions have been very good. While the automation now being carried out by robots was possible before, the latest methods are more efficient and intuitive.”