Job Description

We are looking at significantly growing our ServiceNow practice in the Nordics in FY22. Join our team as a ServiceNow Consultant and help our clients to solve their most critical business challenges, improve performance and gain a competitive edge! We are willing to offer you ample opportunities to further your career and personal development, with certifications and on-going training.


  • Developing long lasting client relationships throughout engagements

  • Effectively managing key stakeholders both internally and externally to the organisation

  • Facilitating workshops or meetings to gather requirements, presenting, and validating solutions and test the interpretation of the client’s needs

  • Translating and communicating complex terms into simple language

  • Demonstrating solid insights in designing ServiceNow solutions

  • Delivering scalable ServiceNow solutions following best practices

  • Demonstrating experience with working with one or more key areas of the ServiceNow platform (e.g. ITSM, CSM, HR, ITOM, SecOps)      

  • Understanding and having experience in driving process optimisation, efficiencies and productivity using automation

  • Acting as a mentor when required by supporting other less experienced colleagues on the same engagement.

  • Support end users and clients with best practice information around ServiceNow implementation.

  • Regularly providing feedback into best practice and the practice knowledge base

  • Contributing to the development of opportunities and providing input to grow our business

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Preferred Qualifications

  • Industry and project experience of 2+ years with ServiceNow

  • Consultancy experience will be advantageous

  • Strong analytical skills, communication, and presentation skills

  • Ability to manage customer and stakeholder expectations

  • Have the drive and determination to learn and continuously share your knowledge with others

  • Reliable knowledge of JavaScript, relational databases, and web technologies

  • Experience working in an IT Service Management (ITIL) / Agile/ DevOps environment

  • Hold a ServiceNow System Administrator certification and/or and Implementation Specialist

  • Prior experience from working with international teams (this role is in the Nordics)

  • Fluency in Norwegian and English language

As a person you have

  • Strong interpersonal skills with a collaboration mindset both within and outside the immediate team  

  • Passionate about work in a fast-paced global environment

About Accenture

We are a global collective of innovators applying the New every day to improve the way the world works and lives. Help us show the world what’s possible as you partner with clients to unlock hidden value and deliver innovative solutions. Empowered with innovative tools, continuous learning and a global community of diverse talent and perspectives, we drive success in a new business architecture that disrupts conventional practices. Our expertise spans 40+ industries across 120+ countries and impacts millions of lives every day. We turn ideas into reality.


We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

Looks interesting?

Then we are looking forward to hearing from you. Send us your resume and cover letter and we will take it from there.


Curious about the role, please reach out to Ayesha Asad in Recruitment at

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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