Job Location: Oslo
Job Number: 00406153 00406153_en
As an Advanced Customer Strategy consultant in Accenture Strategy you will help clients drive profitable growth in the C-suite. Advanced Customer Strategy is innovating and delivering the customer strategies of tomorrow. Customers are the ultimate disruptor – Advanced Customer Strategy is embracing this disruption and putting customers at the center of how companies can drive profitable growth.
You will work to understand and address the needs of Chief Sales-, Marketing and Customer Service Officers through our Sales-, Service-, Marketing Transformation and Pricing & Commercial Excellence team.
You will be helping Chief Sales Officers deliver profitable growth across an increasingly complex sales environment where strategies for direct and indirect channels, incentives, technology, operating model and people separate the winners from the losers.
You will work with Chief Customer Service Officers to help them deliver differentiated service experiences that enable growth and increased retention; and strengthen the engagement with traditional and “omni-channel” consumers through digital service and call center operations.
You will work the Chief Marketing Officer to define customer segments, value propositions, brand positioning and marketing strategy that maximizes return on marketing investment.
Accenture Strategy is seeking an experienced candidate with track record from digital- and or strategy consulting working with sales, service and marketing issues. As a part of our team, you will work to solve complex challenges for some of Nordics largest companies in a dynamic and ambitious environment, supported by a broad national and international academic and expert network.
An experienced Advanced Customer Strategy advisor assists clients to identify and capture growth opportunities in their sales, service and marketing operations. In the team, you are expected to build on our proven assets to formulate winning value-propositions to clients, manage complex projects and deliver relevant content. To achieve this, you will need to be value obsessed, technologically savvy and customer centric. You will also be expected to actively build and participate in the community, act as a coach and role model for junior analysts and consultants, and take ownership of decisions.
An Advanced Customer Strategy consultant is expected to:
Preferred Skills/ Certifications:
Applicants should have a strong desire to work at the interface between business and IT, and moreover have the following skills:
We look forward to receiving your application. Please enclose your CV, a cover letter and your university transcripts. This documentation can be submitted by clicking on the link below.
If you have any questions or require further information about Accenture Management Consulting please contact our Recruitment Department at: +47 6712 6700 or Norway.firstname.lastname@example.org
Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law.
Accenture welcomes and encourages applications from diverse backgrounds related to gender, age, ethnicity, culture, race, religion and belief, disability, nationality, sexual orientation and gender identity. Inclusion and diversity are fundamental to our culture and core values, providing an environment where everyone brings distinct experience, talent and culture to their work. We invite you to be part of this diversity!
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