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Accenture enterprise services for utilities: Summary

We can help your utilities company achieve high performance by accessing, sharing and using timely information.


From IT strategy and transformation to enterprise-wide software applications, we offer capabilities that help utilities companies optimize technology, allowing people to access and manage real-time information and transaction processes across the entire organization.

Our enterprise solutions professionals have deep industry and software package knowledge. Combined with extensive enterprise integration experience, we offer a global strategic delivery approach and strong alliances with leading enterprise solution vendors.

Alliances are vital to our approach. We have strong alliances with leading enterprise solution vendors—including Oracle and SAP, as well as emerging integration players. These relationships allow our professionals to tap into market-leading insights and new business tools.

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Why Accenture

We offer a comprehensive portfolio of enterprise resource planning (ERP) solutions that enable core utilities processes—generation, transmission and distribution (T&D), corporate services—to be packaged for rapid deployment, providing more predictable, faster, high quality results, with less cost and risk.

Utility executives have numerous priorities corporate services operations and results. However, a primary focus is improving the performance and cost management of corporate services across the entire enterprise. We can help. Accenture Enterprise Services features:

  • A single, integrated view of management. Using cloud computing and mobile technologies, our solution delivers information from across the utility.

  • Analytical capabilities. We can help you analyze management information to execute strategic goals across an entire utility or configure them to a specific focus—including generation, T&D and retail.

  • Accelerate time to value, reduce cost and mitigate risk. We deliver solutions in as little as half the time of the solution for new implementations.

Additionally, our extensive worldwide consulting and outsourcing experience has been synthesized into the Accenture High Performance Utility Model to help you assess performance against industry leaders. This model incorporates leading practice operating models and capabilities with operationally excellent business processes.

It has been created from leading deliverables collected over four decades of working with utilities around the world.

The Corporate Services component of our model covers a broad range of processes: from corporate planning to managing IT services, to the traditional enterprise resource planning (ERP) functions of finance, human resources and procurement. The model lays out the processes for each area in progressively detailed levels that provide a practical view of reality, even at the conceptual level.

Specific Services

Corporate Services for utilities have to manage complexity arising from a number of factors including:

  • New and changing regulations

  • Continued market and economic volatility

  • Attracting and retaining top talent

  • Managing new data

We can help your utilities company out-perform competition with capabilities that respond to challenges, meet the expectations of internal customers and deliver greater value to the enterprise. We offer:

  • Corporate Solutions

  • IT Strategy and Transformation

  • Power Generation Core Solutions

  • Analytics Dashboard