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As organizations pivot toward enabling world-class employee experiences and therefore, world-class customer experiences, the role of HR executives will be transformed.
Read MoreIn a highly competitive environment, attracting top tier workers is difficult, and engaging and retaining them even more so.
Read MoreFocus on operational costs: Make sure the workforce is filling the right roles, using the right technologies, and meeting critical compliance requirements.
Increase productivity and efficiency: The workforce should be on-demand, liquid, and responsive, as well as continuously retooling their business needs.
Drive innovation and connectivity: Ensure the workforce creates and optimizes the customer experience, taps into all knowledge networks, and creates a competitive advantage for the organization.
Hear the interview with Jean-Laurent Poitou, Sr. Managing Director, Global Consulting Lead, Communications, Media & Technology, as he discusses creating a sense of purpose and meaning in work to retain the best talent.
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