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Salesforce Technical Architect

Amsterdam Job No. r00180804 Full-time

Job Description

The work
We are looking for a Salesforce Technical Architect, focusing on the delivery of large and complex (IT)projects. You know how to use Salesforce to creatively design, prototype, and implement solutions for your client’s unique challenges. 

  • People As a Salesforce Technical Architect work with clients to shape technical architecture and define and scope projects to address specific needs. You will support the development team in executing technical design and customizing the platform, including AMPScript, SSJS, SQL, data extensions, advanced triggers, interactions, and automations. You will be managing resource requirements and project team members. Maintaining and coordinate communication with the customer throughout each project
  • Processes You will be responsible for ensuring solutions align with the Roadmap and Blueprints for each impacted domain. Own implementation tasks from initial planning and requirements analysis, through design, development, testing and deployment. Solutioning and effort estimation for requirements. Defining delivery approach, plan, and staffing. Leading business and functional requirements definition and prioritization/scoping of requirements. Complete fit gap analysis of functional requirements against features and functionality. Supporting pre-sales activities inclusive of participating in sales calls and proposal development.
  • Technology Evaluate tradeoffs with technology and feasibility and make choices that fit the constraints of the project. Communicate concepts, architectures, solution approach options and evaluations through effective diagrams and written materials. Develop technical documentation (HLD, LLD), gap analysis between current state and desired future state. Leading and ensuring the successful delivery of and other CRM implementation engagements. Disseminating best practices on solution positioning and delivery
  • Data Define master data management, data migration & data integration strategies. 

With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

Who we are

Through unmatched industry experience, leading technologies from our ecosystem partners and startups, and the largest delivery network in the world, we provide a powerful range of capabilities that can be tailored to our client’s most complex business needs. With over 100 innovation hubs deployed around the world, we help clients continuously innovate at speed and at scale so they can outpace their peers. You will bring innovation, intelligence, and industry experience together with the newest technologies to help clients innovate at scale and transform their businesses.

Technology is one of five services that make up one Accenture – the others are Strategy & Consulting, Operations, Song and Industry X.

Salesforce Business Group
You will be part of the Salesforce Business Group within Accenture Technology. Our group consists of highly motivated colleagues with diverse backgrounds. From consultants to developers, managers to architects, we form diverse client teams to create value and deliver on projects. Our group is open for you to shape your own career and our colleagues are willing to help you at each stage. There is a strong focus on learning, and we regularly organize knowledge sharing sessions to inspire our group. With various clients and roles available, there is bound to be an interesting role for you. We work according to our strengths and by doing so, create a trusting work environment in which the team can rely on each other to improve overall performance. We are also a group that is known for celebrating our successes. With all the hard work done, the Salesforce Business Group can be found at office drinks, team-building events, playing sports after work, and other fun gatherings. We strive to make our group a great place to work and stay connected, whether remote or onsite.

Here's what you'll need

  • Bachelor’s or Master’s degree, with a minimum of 5-7 years of progressive experience in Salesforce delivery management, business analysis, and technology implementation in full life-cycle enterprise CRM engagement of which at least 3 years’ experience in a consulting environment
  • Extensive solution definition experience including evident experience and knowledge of – Salesforce System and Solution Architecture design (functional & technical), Application and Integration patterns, Advanced development tools and techniques, Salesforce platform capabilities, limitations, and best practices. Salesforce Sharing Security: Profiles, Permission Sets, Roles, Record Visibility. The Salesforce deployment lifecycles: Sandboxes, Licenses, Deployment tools, SFDX. Design Thinking with emphasis on Customer Journey Mapping and Service Blueprints
  • Data modelling, SQL, integration with Web Services (SOAP / REST / XML)) WS-* stack and WSDL are added advantage to support user testing.
  • Relevant certifications, in Salesforce Sales, Service and Marketing Cloud, and Salesforce Architect certified.
  • Ability to engage with senior clients in a business centric, business outcome-oriented dialogue, ability to articulate the relevant platform value proposition and fluent in Dutch and/or English, both spoken and written is mandatory. 

Bonus points if you have

  • Customer oriented and great at building client relationship
  • Proven ability to build, manage and foster a team-oriented environment
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Excellent communication (written and oral), presentation skills, interpersonal skills, and management skills



What is in it for you

Accenture is a global company with a world-class brand and reputation. Our people are Change Makers, and to support them as an employer, we make five promises:

  • Work with flexibility, in a culture based on trust
  • Embrace a sustainable growth mindset
  • Live a human-led culture of Inclusion & Diversity by caring deeply for all our people.
  • Lead and transform our clients with technology
  • Connect with our global network of 700.000 colleagues.

These promises are reflected through our excellent employee benefits, including:

  • Unlimited learning: access to thousands of free courses, classes and workshops.
  • Paid leave: Parental leave, Paternity leave for all non-birthing parents, Bereavement leave, and Gender affirmation leave.
  • 26 vacation days per year Paid transport (budget for electric bicycle or car, NS-Business card)
  • Social activities like Friday Drinks, sport events and parties

What we believe

Accenture is an equal opportunity employer. Our leaders are committed to building a better, stronger and more equitable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Life at Accenture

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Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

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