Job Description

As a (medior) Service Designer, you fall in love with problems and find different ways to explore root-causes, side-effects, and always ask ‘why’. You’re a natural problem solver who applies design thinking in your life. You can communicate thoughts and manages to explain abstract complexity with simplicity. You take risks, like to collaborate and get a thrill out of finding irrefutable answers in creative ways. Working for various clients, you are comfortable with jumping with research tasks, facilitating workshops and designing digital prototypes.

Your job
As a medior service designer, you:

  • Are familiar with applying design thinking principles & human centred methods to the design process

  • Are the advocate for user needs using various research methods

  • Plan, support, facilitate workshops & design sprints with clients

  • Are a team player with a positive attitude and collaborate with multidisciplinary teams

  • Communicate ideas, concepts, insights both verbally and visually through the creation of deliverables such as presentation, user journeys, personas and more.

  • Support the wire-framing and creation of prototypes

  • Plan and execute user-testing sessions

  • Adapt quickly to different ways of working and support the team accordingly

Accenture Interactive
At Accenture Interactive, we consider ourselves as the most effective 'digital enablers' around. And with good reason: our work includes pioneering next-level marketing, implementing industry-changing digital transformations and improving business performance using digital technology and data insights. We bridge the gap between brand promise and expectations - by creating transformative Experiences.

Our Amsterdam office is home to 220+ fun-loving team of clever, passionate people. We think, we plot, and we create digital products and experiences that help our clients solve problems and seize opportunities.You will be working side by side product designers, business designers, creative technologists and many more to deliver human-centred experiences that drive value for our clients.

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Your background

  • You have a master degree from an education institution in the areas of design or a related field

  • Demonstrate passion for design, problem solving, human-behaviour

  • Have interest, experience and knowledge about service and interaction design, methods and tools

  • You are an excellent researcher and able to digest insights from a variety of sources and information. Embrace and make sense out of complexity

  • You are able to translate those insights into ideas and prototypes

  • You have experience in planning and executing Design Sprints and in workshop facilitation

  • Be organised, attentive to detail & flexible

  • Be willing to learn, get feedback and iterate

  • Care for graphic design quality of deliverables

  • Experience with software like Sketch, Adobe XD or Figma is a plus

  • We are looking for a fluently Dutch speaking candidate. You will be part of an international team though, so you also need to speak and write in English with proficiency.

Our Offer
Accenture is a marvelous place to work - and keep learning. By joining us, you'll become part of a global company with a world-class brand and reputation. Besides the work we do for our clients, we're proud of our vibrant, diverse workplace culture: we believe in openness and honesty, fairness and equality, common sense, and realism. We want to get to know the real you and help you explore and grow - whatever it is you're great at. So you will always have lots of learning opportunities (formal and informal) to improve your role-specific skills and expertise.

Besides high-profile, demanding projects and a nurturing work environment, we offer excellent employee benefits:

  • You will get the opportunity to expand your professional network with sustainability leaders from the largest Dutch companies

  • A work environment with a focus on your personal development, in which you will get a lot of responsibility.

  • The opportunity to be part of a young and vivid team of ambitious colleagues and leads.

  • The possibility to work 4 x 9 hours a week


Are you ready to join Accenture for a career where you can be yourself and do what you love? Apply now and change the world around you.

Questions? Connect with Lisette Werkman,

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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