Skip to main content Skip to Footer

Job Listing

Support Engineer - Heerlen

Job Location: Heerlen

Regional Description: Netherlands

Job Number: 00508108


- Job description

Support Engineer - Heerlen

Job description
Infrastructure Technical Support Analyst to mainly support our users in our Heerlen office. 

With below responsibilities:
  • Second line IT support
  • Preparation of workstations for new joiners
  • Replacement of laptops
  • Supply management 
  • Reporting of hardware failures to the suppliers
  • Carry out simple hardware repairs/replacements
  • Processing of support requests using ServiceNow
  • Charging of services to internal teams
  • Hardware administration using FlexNet and issuing and intake of hardware 
  • Support of projects and/or event in the office or external locations
Place in the organization
Infrastructure Outsourcing, at department Local Technology Services (LTS)

  • (MBO) degree related to ICT administration 
  • Microsoft Certified, most preferred on Windows 10, networking essentials or planning to get certification within next months
  • ITIL Foundation Certification or planning to get within short term
  • 0-3 years work experience
  • Customer friendly
  • Stress resistant
  • Fluent Dutch and English speaking
  • Eager to learn
  • Able to work both in teams and independently
  • Pragmatic
  • Having Dutch car driver license B
  • Willing to work on different Accenture locations when necessary
We offer
A work environment with a focus on your personal development. You work together with talented colleagues from all over the world on challenging projects for the highest ranked international businesses. Within Accenture, we offer our employees a lot of learning opportunities in the area of capability and personal development.  You’ll be attending training at international locations together with colleagues from various countries. Moreover, you have the opportunity to contribute with your expertise to our Corporate Citizenship Program. 

Accenture offers excellent employee benefits, including:
  • 13th month and holiday pay which you can manage in a flexible benefits tool;
  • Pension scheme set up on your situation;
  • Laptop and smartphone;
  • Flexible mobility budget;
  • Expense allowance;
  • Discount on Accenture shares
Then we would be eager to get to know you. Apply directly online through the button ´solliciteer online´ and send us your CV and motivation letter. For more information about this vacancy, you can contact Zhané van Limburg (Recruiter) at  

An assessment may be part of the selection procedure.

About Accenture 
Do you want to know more about a career at Accenture? Go to or follow us via

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on the grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.

Find a job

Start your search here: Enter job title, skill, experience level or city

Stay in touch

Join the Accenture Talent Connection, follow our Careers blog, or sign up for job alerts.