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Junior IT Servicedesk Officer - Accenture Technology (Utrecht)

Job Location: Utrecht

Job Number: 00466538


- Job description

Junior IT Servicedesk Officer - Accenture Technology (Utrecht)

Are you the person with focus on IT, do you have a passion for IT and do you like to work together with professionals who share your enthusiasm? Do you like to work in a dynamic environment where you have the chance to improve your knowledge and expertise and you like to gain experience in a team of specialists? Accenture Technology Services is exactly what you are looking for! 

Job description

As Junior IT Servicedesk employee at Accenture you are part of the Service Delivery Management group within Accenture Technology Services. You are responsible for processing problems, changes and incidents in our helpdesk system. Collaboration and knowledge sharing are important in this job. You have the ambition to become proficient in the job.   

At Accenture you will have the possibility to deepen your specialism further and become the expert you have always wanted to be. 

Your daily work activities

  • Call handling
  • Sharepoint administration 
  • Intermediary for the used tooling 
  • SAP account administration
  • Service Level Reporting 
  • Quality and security audits

Place in the organization

Accenture is one of the world's largest independent providers of technology services. Our Technology professionals lead and implement highly complex technology projects. Working with clients, they design, develop and deliver a wide range of challenging and global IT projects. These professionals may build, test, install and maintain software across a variety of projects and industries working with leading tooling. As a Junior IT service desk employee, you will become a key member in our team in Utrecht serving our colleagues and clients. 


In addition to the Accenture characteristics drive and ambition, you will have the following qualifications:

  • At minimum, a completed technical MBO level 4, by example ICT administrator; 
  • Fluent in written and spoken Dutch and English;
  • Excellent communication and interpersonal skills;
  • Passion for technology; 
  • Attention to details; 
  • Team player;
  • Ambitious


We offer

A work environment with a focus on your personal development. You work together with talented colleagues from all over the world on challenging projects for the highest ranked international businesses. Within Accenture, we offer our employees a lot of learning opportunities in the area of capability and personal development.  You’ll have opportunities attending training at international locations together with colleagues from various countries. Moreover, you have the opportunity to contribute with your expertise to our Corporate Citizenship Program. 

Accenture offers excellent employee benefits, including:

  • 13th month and holiday pay which you can manage in a flexible benefits tool;
  • Pension scheme set up on your personal situation;
  • Laptop and smartphone;
  • Lease car or flexible mobility budget;
  • Expense allowance;
  • Discount on Accenture shares.


Then we would be eager to get to know you. Apply directly online through the button ´solliciteer online´ and send us your CV and motivation letter. For more information about this vacancy you can contact Barbara Dijkstra (Recruiter) at 

An assessment may be part of the selection procedure.

About Accenture

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Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.

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