Over the years, we’ve worked with numerous companies across industries to find the right tools and infrastructure to support their value propositions. When they ask for additional support, we provide it. We offer training, mentorship programs and a wealth of other resources. However, there is still much more to win when it comes to the productivity and efficiency of enterprise transformation.

Transformation Office Accenture

Traditionally, IT solutions cross departments like diplomats cross borders with only a select group of people being aware their true purpose and that is the challenge.
It’s essential that your workforce understands how changes to their work tie into your company’s larger vision. And while speaking to your employees seems like an easy enough solution, big companies struggle with figuring out where to start. 

Our recommendation: Think big – but start small

Trade in the short-term change strategy for a simpler, more modern change approach to allow tremendous flexibility to your business. Rather than approaching change one transformation at a time, we propose a new model – where change management is prioritized as an ongoing, internal process. The transformation office is the one-stop shop for businesses looking to leverage IT technology. Apart from being a one simple embedded change approach for IT to business, the transformation office focusses on the transformation of the digital worker and supports departments and programs with best practices.

<<< Start >>>

The transformation office is the one-stop shop for businesses looking to leverage IT technology

<<< End >>>

Provide your employees with a community for assistance

To get a complete view of your global audience and workforce, it is essential that you set up a transformation office to unite scattered and localized strategies under one combined organizational approach. Technology offers the ideal infrastructure to combine findings from various parts of the world into actionable insights. And the transformation office is where these insights are turned into decisions, navigated by data-based learning pathways and driven by localized performance indicators. 

One of our most illuminating examples is a recent one, where we helped a client in the high-tech industry figure out how to truly make their workforce a priority in their transformation journey. And we can tell you, it doesn’t happen overnight.  

Bringing your workforce up to speed on the changes you’re making is only the beginning. By providing our client’s employees with a community where they could seek assistance for their personal growth journeys, they understood organizational change in terms of what it brought to their individual work. After a few cycles, we were able to automate our learnings and offer our client a standardized, scalable change approach fit for their organization’s unique requirements. 

Our client in the high-tech industry was one of the first to render the ‘alienated end-user’ a problem of the past. New IT tools and ways of working can now be smoothly integrated into their agile, digitally enabled workforce. And in difficult transitions, employees aren’t left to figure it out alone, but provided with resources and training tailored to their specific situation.

Transformation office Accenture

Agile is something you must be all the time

A blanketed, one-size-fits-all approach doesn’t help workforces adapt to change. To help your talent embrace new tools, you need real-world data. After all, that data is what will help you identify the skill gaps and start thinking about options for how to bridge them. 

Accenture’s Transformation GPS tool is a gamechanger for companies that want change to be their second language. It’s a patented navigation tool that leverages the knowledge from hundreds of transformations and millions of data points to chart unique change pathways for any company’s transformation.

It’s the Google Maps of your transformation and it can empower your organization to travel the high-speed planes of modern enterprise with a significant deal of certainty. Something very few companies have enjoyed recently.

Now, we’re not saying this tool takes the risk out of transformation entirely. But it does modernize your approach to transformation, using data to support every step of your journey. Change will always be uncertain, but with the wealth of our expertise and data in your corner, you can select the risks you are willing to take, in pursuit of the rewards you desire.

With our insights based on many years of research on your side, data can be your guiding light.

After all: when you know what to expect, based on real-world information, you can respond faster and with a greater consideration for every part of your organization. You can’t be agile only when you need to be. Agile is something you have to be all the time. 

That’s the fuel that drives the transformation office. We want to help businesses around the world develop their own internal agility. And we know this will take time, from practicing to upskilling, flexibility always comes with a learning curve. But at the end of that journey, we think the enterprise landscape as a whole will benefit. Because in this future, businesses are not just resilient to change. They’re proficient in it.  

My dream is to bring this transformation factory to many of our clients globally as I strongly believe we need to approach change management from this angle to be productive, efficient and cost effective for the client. Herewith we can build a capability within our clients and take T&O to a next level. Please reach out to me if you see any opportunity at your client to have this discussion. Happy to join! We started small, but continuously think big and from a small pilot of 45 people we are now a department within IT.

<<< Start >>>

Marije Linden

Marije Linden

Senior Manager - Accenture Strategy & Consulting, High Tech Industry

Contact Marije here

<<< End >>>

Read more from Marije here:

<<< Start >>>



<<< End >>>

<<< Start >>>



<<< End >>>

<<< Start >>>



<<< End >>>

Marije Linden

Senior Manager – Accenture Strategy & Consulting, High Tech Industry

Subscription Center
Subscribe to Accenture Insights Subscribe to Accenture Insights