2019 is about to conclude, marking the end of yet another exciting decade. A decade that saw heavy market disruption, and a decade in which we strived to support you in catching up with all the new technologies that have bombarded the business world. Now, it’s time to look back at our top 10 attention-drawing insights published in the past year. The top 2019 articles that have caught our readers' eyes the most. With this overview, we recap for you the most prominent trends and developments in the business world. Happy reading!

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1. AI trends in the financial services industry: 2018 highlights

2018 marked a booming year for AI as it witnessed a striking surge of many applications that vented out and awed the technology world. The financial industry, undoubtedly and spontaneously, found itself gliding amid the flow, doors wide open to multiple opportunities for financial service providers. 

This article recaps the most notable AI trends in financial services of 2018. We identified three grades—our so-called ‘3 S-Levels of Implementation’: Strategy, Services, and Stream. Were you able to catch up with all the trends and implement them for the sake of your business? It’s never too late to find out. 

Read the full article here.

2. EONIA and Euribor reform: ESTER is here to see you

A coexisting reform for two widely used interest rate benchmarks for euro-denominated contracts—the EONIA and the Euribor—is on its way. Following the passing of the Benchmark Regulation (BMR) by the European Commission, the EONIA and Euribor would not have been BMR-compliant in case its provisions had come into full effect on January 1, 2020. It’s high time banks initiated a responsive plan to mitigate the looming risks for the transition, now set for 2022. 

Our article gives you an overview of the upcoming changes, and how you can start your preparations now. Are you still unclear about how the changes will affect you? It is not too late for you to delve into the facts and explore your next steps. 

Read the full article here.

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3. How can businesses in the resource industry become truly purpose-driven?

Purpose-driven business is a radical realignment, a new outlook on the way companies create value. The opportunities for sustainable growth and change are huge—and nowhere more so than in the resources industry. Our choices of which opportunities we want to pursue today will shape our future of tomorrow. 

With looming demand for operators in the resources industry to leverage their business more transparently and sustainably, we show you how to find your company’s purpose and embed it into the core of the business. 

If you’re lost in this spiraling energy transition dilemma, you can’t miss out on these valuable inputs for your transforming into a purpose-driven business. 

Read the full article here.

4. Technology Vision 2019: 5 tech trends for the post-digital world

Now that many organizations are already implementing or finalizing their digital transformation, we’re approaching the post-digital world. Many market players are now on the run to integrate the latest technologies into their business—portending a tech advantage-neutral competition. Yet this does not mean competition has reached its saturation point. There are still more opportunities to explore and exploit from the cluster. 

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Now that many organizations are already implementing or finalizing their digital transformation, we’re approaching the post-digital world

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Our article, available in Dutch and English, gives a recap of the most expected digital technologies of the year 2019, as derived from our annual TechVision report. Not only did we inform you about the imminent alterations within the tech world, but we will also help you prepare for the brewing changes in the digital world. 

As these trends are making their ways into 2020, now can be the time for you to recap the development of the tech trends in the past year, while materializing a plan to effectively utilize them in the years to come. 

Read the full article here (NL).

Read the full article here (EN).

5. When workplace experience trumps customer experience

It is a subliminal belief that businesses are revolving around the customers—serving their every need and demand—for well-scaled customer experience and satisfaction. But, is it still true in today's world? A highly engaged workforce generates 21 percent more in terms of profit. Signs show that it can be the time for a paradigm shift, the time to veer towards workplace experience, to meet employees’ changing needs and demands, instead. 

In this article, we discuss how workplace experience (WX) can usurp customer experience (CX), and how you can prepare for the changes to come. Seeing a future for your business? It may be time for a new initiative. 

Read the full article here.

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6. Identity management on blockchain: a new era of data privacy is dawning

Your private data are now dangling in a myriad of online platforms and databases; and with that omnipresence, the risk of becoming a victim of identity theft becomes more apparent than ever for digital citizens. The long-desired demand for an astute solution has once again resurfaced. The internet was not originally meant to provide a haven for digital identities, and it remains a dystopia, despite regulators’ inefficacious efforts to address this concern. 

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The internet was not originally meant to provide a haven for digital identities, and it remains a dystopia, despite regulators’ inefficacious efforts to address this concern. 

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We discussed the prospect of using blockchain-inspired self-managed identity (SMI) as a remedy for the identity theft plague, yet there is plenty of work that needs to be done before we can fully integrate it into your operations. But first, with this article, you can already take in some thoughts for possible improvement, on a preliminary basis.

Read the full article here.

7. How could DSM transform so successfully into a purpose-driven business?

As we have already mentioned above, the increasing demand for resources companies to become a more sustainability-aware entity sparked your interest for a clear example. As part of our series on purpose-driven transformation, we’ve interviewed DSM’s Helen Mets about the success story of DSM, also known as the former Dutch State Mines. 

How did it succeed in becoming a purpose-driven forerunner and a great example of a polluting-dubbed business transforming into a more environmentally-friendly life sciences and materials sciences company? How did DSM overcome the challenges during its way to elevate the transition? What can you learn from DSM’s success? Browse our article now. 

Read the full article here.

8. How Gasunie harnesses its purpose to accelerate the energy transition

Another success story in setting up a purpose-driven business for a utility in the recourses industry. We’ve shared the story of how Gasunie clarified its raison d’être, and how it successfully defined its energy transition goals, as clarified by Gasunie CFO René Oudejans. 

What’s equally interesting, is Gasunie’s decision to step out of its ‘comfort zone’ and become a pioneer in shifting to a whole new form of energy sources. 

If you’re interested in replicating Gasunie’s success, take your time and find out how to take the first steps yourself.

Read the full article here.

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9. Why the 3 A's of Applied Intelligence are the keys to your digital transformation

AI is a powerful technology, but that alone is not enough to unlock your competitive advantage. To help you fully relish the promising opportunities of artificial intelligence, we need more than mere AI usage. This is where the other two A’s step in. 

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To help you fully relish the promising opportunities of artificial intelligence, we need more than mere AI usage

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Analytics and automation complete the definition of Applied Intelligence; they provide you with the capability to head toward a successful digital transformation. It’s not only about developing and implementing the right AI, it’s about how you can fully harness the potential of the technology by analyzing and automating its use. 

Seeing the potential future for your company’s digital transformation? It can be time for you to take a full look at Applied Intelligence and align your business with the 3 A's. 

Read the full article here.

10. Why many agile transformations fail, and how yours will succeed

Agile transformation has been a great buzzword, but at the same time, it has become a modern oracle of strategy for many organizations. But, while many business leaders set their eyes on the prize, not all of them see the bigger picture. 

Why do companies fail to avoid these pitfalls? What did they do wrong? What do you need to know to avoid getting stuck in a rut? And how can you kickstart your agile transformation journey? You can filter out these mistakes with three universal steps for successful agile transformation. 

Aspire a successful transition for your organization? Then you may not want to miss this one. 

Read the full article here.

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