The Thai Post is a division of the Communications Authority of Thailand, a state enterprise under the Ministry of Transport and Communications.
Thai Post is composed of more than 23,000 employees, and operates more than 1,200 post offices throughout Thailand. Its revenue for FY1999 was 6 billion Baht, an increase from FY1998 of 5.7 billion Baht.
In 1999, the Thai Post delivered more than 1.1 billion domestic letters, 96 million international letters, 8.3 million domestic parcels and 340,000 international parcels.
Opportunity
The Thai Post decided to upgrade the overall performance of its post offices nationwide and to increase the efficiency of the control system in the headquarters. With a total investment of 1,955 million Baht, the integrated postal counter automation system will upgrade all 1,200 postal offices by 2001.
This is a radical change for the Thai Post and for all citizens of Thailand, since counter services in the past were primarily operated manually.
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