The advent of the cloud, social technology, big data and analytics is driving a number of technology trends that have immense potential for the electricity industry. Over the coming years, these technologies will combine to deliver a new layer of connected intelligence. It will revolutionize the ability of electricity companies to improve the efficiency of the electricity system and better meet their customers’ diverse needs.
Yet the maturity of digital initiatives in the industry is varied. What are the next steps for electricity companies looking for a digital edge today to capture a very large prize? Drawing from new research from Accenture and the World Economic Forum, we see four key themes for value for electricity companies.