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Professionalizing change management for the age of digital insurance

Successfully executing high-impact change programs is vital to insurers’ long-term competitiveness.

Watch Video: Transforming Financial Services

In a new world of volatility and constant change, the insurers that will thrive will not necessarily be the biggest or the strongest. Instead, the winners are likely to be those that are the most adaptive to the reality of constant change.

While insurers have always faced change, the massive scale and rapid pace of the technology, regulatory and social change they face today is unprecedented. Against this backdrop, the question is how they can ensure that transformation is more comprehensive and more consistently successful.

The key lies in treating change as a core competence. It demands a professionalized approach to change management, underpinned by robust methodologies and accurate insight into the drivers of successful change.