At close inspection, today’s agile, mobile and adaptive front line forces are depending on rigid and slow support functions. New digital tools that enhance back office functions offer previously unavailable defense IT solutions to drive operational efficiency and effectiveness.
Given the current environment, equipping the warfighter with better information and communications technology is not enough. Slowed processes and inaccurate data that constrain the organization also constrain those serving on the front lines. Defense leaders who implement digital technologies to enhance their agency’s operations and improve collaboration across the organization will better support the warfighter and the mission on all fronts.