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Retail: Enterprise Resource Planning Services

Accenture helps retailers bring disparate platforms, applications and architectures under one seamless technology umbrella.


In the past, retailers built technology platforms to solve a specific problem—be it merchandising or pricing. These technology bandages no longer work.

As retailers expand and have more channels to connect and integrate, they also have larger volumes of data to manage. Core systems must become seamless, underpinned by exceptionally fast data processing.

In addition to creating a solid technology base, customer-facing technologies need to be seamless themselves. This includes mobile, social and both the retailer’s own and third-party applications.

By investing in powerful analytics, in-memory technologies and cloud-based solutions, retailers can start to bring the current multitude of siloed platforms, applications and architectures under one standardized umbrella.

Why Accenture

As a proven large-scale systems integrator, Accenture delivers business services that accelerate the ability to unify a variety of platforms and consolidate divergent data sources. Through our SAP and Oracle Retail Factories, we offer industry-specific, skilled resources to help our clients keep pace with technology innovations in retail ERP.

Accenture helps clients create one commerce platform and support additional capabilities, such as:

  • Streamlining inventory management, pricing and warehouse management

  • Strengthening core and back-office applications, including finance and HR

  • Gaining greater visibility into the supply chain

  • Scaling up as product assortment expands

We have a powerful alliance network that allows us to provide specialized skills and customized solutions to help retailers reduce cost and improve performance. We have more than 80 strategic alliances, including:

  • Hybris

  • Informatica

  • JDA

  • Microsoft

  • Oracle


  • SAP

Specific Services

The Accenture Retail Industry Solution Factory combines people, processes, tools and assets to create industry-specific solutions and services for your business, regardless of location and time zone. Our more than 4,700 professionals in India, the Philippines and China foster industry and functional innovations for information technology services.

The Factory offers systems integration, technology consulting and outsourcing solutions in:

  • SAP Enterprise

  • Oracle

  • Business insight and analytics

  • E-commerce and mobile commerce

  • Testing and quality assurance

  • Custom applications and enterprise integration