Customer Premise Equipment (CPE) plays a familiar part in TV Service Providers’ video delivery operations. Moved to the cloud, and managed with agile processes, it can do much more. Cloud CPE creates a springboard for new products, services and revenue streams—creating the opportunity to capitalize on additional advanced entertainment services and strengthening the Service Provider’s (SP’s) role in consumers’ lives and homes.
In the past, operators have been locked into maintaining an expensive population of CPEs, which often included generations of products requiring support well beyond their expected useful lifetimes. This troubling legacy has proven to be an operational drag as unencumbered OTT players race by. The complexity of transition projects, set up costs and market pressures to create short term cash flow have, however, discouraged many SPs from transforming their CPE.
Cloud CPE market dynamics*
*Accenture research conducted Q1 2018, USA, Brazil, Argentina, Mexico, Germany, Netherlands, Austria, Switzerland, Italy, France, Japan, South Korea, Malaysia.
While each TV Service Provider will need to arrive at a Cloud CPE solution architecture that is unique to their existing network, investment approach and target offerings, every successful Cloud CPE transition starts with the same three fundamentals.